Services: Home DSL, Internode Business Connect, SOHO DSL, Business DSL
Areas: SA
Start: Tue Oct 18 13:00:00 2011
End: TBA
We have been advised of current problems with the PORT PIRIE exchange affecting ADSL services. A limited number of customers may be having issues with authentication and/or dataflow. There is no ETA at this stage, technicians are treating this issue as a priority and are working to resolve the issue. The next scheduled update is for the morning of 19/10/2011.
UPDATE: 19/10/2011 09:22 ACDT:
Our Wholesale Provider has advised us that they are continuing to investigate this fault condition. No ETR is currently available. More information will be provided in the next scheduled update on 19/10/2011 before 17:00 ACDT.
UPDATE: 19/10/2011 16:33 ACDT:
Our Wholesale Provider has advised us that technicians continue to investigate this fault condition. We have been provided with a tentative ETR for close of business on 20/10/2011. More information will be provided in the next scheduled update on 20/10/2011 before 17:00 ACDT.
UPDATE: 21/10/2011 16:58 ACDT:
Our Wholesale Provider has advised us that there are no new updates available at this time. Further information will be provided in the next scheduled update on 21/10/2011 before 10:00 ACDT.
UPDATE: 21/10/2011 09:04 ACDT:
We have been informed by our Wholesale Provider that technicians continue to investigate this fault condition. A tentative ETA has been given for the 24/10/2011 by close of business. Further information will be provided in the next scheduled update on the 24/10/2011 before 17:00 ACDT.
UPDATE: 24/10/2011 16:25 ACDT:
Our Wholesale Provider has advised us that there are no new updates available at this time. More information will be provided in the next scheduled update on 25/10/2011 before 10:00 ACDT.
UPDATE: 25/10/2011 08:36 ACDT:
Internode technicians have discovered that connectivity to some ADSL services has been restored, however no official confirmation has been received from our Wholesale Provider. Further information will be provided in the next scheduled update on the 25/10/2011 before 17:00 ACDT.
UPDATE: 25/10/2011 16:04 ACDT:
Our Wholesale Provider has advised us that technicians continue to investigate this fault condition. No ETR is currently available. More information will be provided in the next scheduled update on 26/10/2011 before 10:00 ACDT.
UPDATE: 26/10/2011 08:34 ACDT:
We have been informed by our Wholesale Provider that technicians continue to investigate this fault condition. No ETA has been issued and further information will be provided in the next scheduled update on the 26/10/2011 before 17:00 ACDT.
UPDATE: 26/10/2011 17:20 ACDT:
We have been informed by our Wholesale Provider that technicians continue to investigate this fault condition. A tentative ETA has been given for the 28/10/2011 by close of business. Further information will be provided in the next scheduled update on the 28/10/2011 before 17:00.
UPDATE: 28/10/2011 16:03 ACDT:
Our Wholesale Provider has advised us that there are no new updates available at this time. More information will be provided in the next scheduled update on 31/10/2011 before 10:00 ACDT.
UPDATE: 31/10/2011 08:28 ACDT:
We have been informed by our Wholesale Provider that the fault condition, affecting ADSL services on the PORT PIRIE exchange, is ongoing. No new ETA has been issued and further information will be provided in the next scheduled update on the 31/10/2011 before 17:00 ACDT.
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