Archive for November, 2011

Emergency Maintenance Impacting Fetch TV

Tuesday, November 29th, 2011

Services: Unlisted
Areas: AU
Start: Tue Nov 29 10:30:00 2011
End: Tue Nov 29 13:30:00 2011

The following channels will be unavailable for 3-5 lots of 5-30 second periods during the above, 3 hour emergency outage window:

* 117 MTV Hits
* 118 E! Entertainment
* 133 Travel Channel
* 165 Manchester United
* 166 Chelsea
* 167 Manchester City
* 168 Real Madrid
* 169 BarcaTV
* 186 DW
* 188 CCTV News
* 190 Weatherzone
* 203 Ovation
* 210 Chart Hits
* 211 Pop
* 212 Easy Mix
* 213 Party
* 214 Club Dance
* 215 Urban
* 216 Rock Classics
* 217 Rock Hits
* 218 Home grown
* 219 Indie
* 220 Lounge
* 221 Grooves
* 222 Jazz
* 223 Country andWestern
* 224 Classical
* 702 Star Plus
* 703 Zee TV
* 706 Sahara One
* 707 Zee Cinema
* 708 Star Gold
* 710 Masala TV
* 712 Zing
* 716 Geo Entertainment
* 717 ARY Digital
* 718 HUM TV
* 719 Zee Salaam
* 720 AAG
* 721 Style 360
* 722 ARY Zauq
* 723 Geo News
* 724 ARY News
* 725 ARY QTV
* 800 CCTV-4
* 801 CCTV Opera
* 802 CCTV Entertainment
* 803 China Movie Channel
* 804 Beijing TV
* 805 Shanghai Dragon TV
* 806 Guangdong Southern TV TVS
* 807 Jiansu International
* 808 Hunan TV World
* 809 Fujian Straits TV
* 810 China Yellow River
* 811 Zhejiang International Channel
* 812 China Anhui TV
* 813 Chongqing TV
* 814 Phoenix Info
* 815 MTV China
* 816 Celestial Classic Movies
* 817 8 International
* 825 Asia Plus(Xingya Axio)
* 826 KMTV
* 827 KBS World
* 845 Nat Geo Adventure (Korean)
* 846 TVN (Korean)
* 847 YTN
* 848 MBN
* 849 Arirang
* 865 Viva TV Plus
if people only knew

TOM PRICE Exchange Outage

Tuesday, November 29th, 2011

Services: SOHO DSL, Internode Business Connect, Home DSL, Business DSL
Areas: WA
Start: Tue Nov 29 02:41:00 2011
End: TBA

As of the 29/11/2011 at 10:33 ACDT, our Wholesale Provider has confirmed that there is a fault condition affecting a small number of ADSL services on the TOM PRICE exchange. Technicians are investigating this issue with no ETA currently available. Further information will be provided in the next scheduled update on the 29/11/2011 before 17:00 ACDT.

UPDATE: 29/11/2011 15:55 ACDT:
We have been informed by our Wholesale Provider that technicians continue to investigate this fault condition. There is currently no ETA for when the services will be fixed. Further information will be provided in the next scheduled update on the 30/11/2011 before 12:00 ACDT.
more to read in our archives

LAUDERDALE exchange Outage

Tuesday, November 29th, 2011

Services: Internode Business Connect, SOHO DSL, Business DSL, Home DSL
Areas: TAS
Start: Mon Nov 28 08:04:00 2011
End: TBA

As of the 29/11/2011, our Wholesale Provider has confirmed that there is a fault condition affecting a small number of ADSL services on the LAUDERDALE exchange. Technicians are investigating this issue with no ETA currently available. Further information will be provided in the next scheduled update on the 30/11/2011 before 10:00 ACDT.
maybe this will change things

Scheduled FTTH Maintenance in Northgate

Tuesday, November 29th, 2011

Services: FTTH Broadband
Areas: SA
Start: Mon Nov 28 08:00:00 2011
End: Tue Nov 29 16:00:00 2011

During the above outage window, a small subset of Fibre To The Home (FTTH) services in Northgate, will experience connection interruptions whilst network maintenance is performed.

oh i can’t beleive it

SEAFORD Exchange Outage

Tuesday, November 29th, 2011

Services: Home DSL, SOHO DSL, Business DSL, Internode Business Connect
Areas: SA
Start: Sun Nov 27 14:21:00 2011
End: TBA

Our Wholesale Provider has confirmed that there is a fault condition affecting a small number of ADSL services on the SEAFORD exchange. Technicians continue to investigate this issue with a tentative ETA for the 30/11/2011 by close of business. Further information will be provided in the next scheduled update on the 30/11/2011 before 17:00 ACDT.
this is so true

DAVEY Exchange Outage

Tuesday, November 29th, 2011

Services: SOHO DSL, Internode Business Connect, Business DSL, Home DSL
Areas: TAS
Start: Sat Nov 26 17:17:00 2011
End: TBA

As of the 29/11/2011, our Wholesale Provider has confirmed that there is a fault condition affecting ADSL services on the DAVEY exchange. Technicians are investigating this issue with no ETA currently available. Further information will be provided in the next scheduled update on the 29/11/2011 before 17:00 ACDT.

UPDATE: 29/11/2011 15:50 ACDT:
We have been informed by our Wholesale Provider that technicians continue to investigate this fault condition. There is currently no ETA for when the services will be fixed. Further information will be provided in the next scheduled update on the 30/11/2011 before 12:00 ACDT.
it should be interested what change will this make

GROSE VALE Exchange Outage

Tuesday, November 29th, 2011

Services: Home DSL, SOHO DSL, Internode Business Connect, Business DSL
Areas: NSW
Start: Sat Nov 26 08:36:00 2011
End: Tue Nov 29 15:59:00 2011

We have been advised of current problems with the GROSE VALE exchange affecting ADSL services. A limited number of customers may be having issues with authentication and/or dataflow. There is no ETA at this stage, technicians are treating this issue as a priority and are working to resolve the issue. The next scheduled update is for the morning of 28/11/2011.

UPDATE: 28/11/2011 09:50 ACDT:
We have been informed by our Wholesale Provider that technicians continue to investigate this fault condition. No ETA has been issued and further information will be provided in the next scheduled update on the 28/11/2011 before 17:00 ACDT.

UPDATE: 28/11/2011 16:51 ACDT:
Our Wholesale Provider has advised us that technicians continue to investigate this fault condition. We have been provided with an ETR for close of business on 29/11/2011. More information will be provided in the next scheduled update on 29/11/2011 before 17:00 ACDT.

UPDATE: 29/11/2011 15:58 ACDT:
Our Wholesale Provider confirms the fault affecting the GROSE VALE exchange has been resolved. Residential and Business Customers who are still experiencing issues, should call the Helpdesk on 1300 788 233 between the hours of 7am and midnight. Corporate Customers please contact Corporate Support on the number provided in your Quick Reference guide.
does anyone know when this will take effect

EVANS HEAD Exchange Outage

Tuesday, November 29th, 2011

Services: Internode Business Connect, Home DSL, Business DSL, SOHO DSL
Areas: NSW
Start: Sat Nov 26 08:02:00 2011
End: Tue Nov 29 18:11:00 2011

We have been advised of current problems with the EVANS HEAD exchange affecting ADSL services. A limited number of customers may be having issues syncing. There is no ETA at this stage, technicians are treating this issue as a priority and are working to resolve the issue. The next scheduled update is for the morning of 28/11/2011.

UPDATE: 28/11/2011 08:42 ACDT:
We have been informed by our Wholesale Provider that technicians continue to investigate this fault condition. A tentative ETA has been given for the 29/11/2011 by close of business. Further information will be provided in the next scheduled update on the 29/11/2011 before 17:00 ACDT.

UPDATE: 29/11/2011 15:48 ACDT:
We have been informed by our Wholesale Provider that technicians continue to investigate this fault condition. An ETA has been given for the 29/11/2011 by close of business. Further information will be provided in the next scheduled update on the 30/11/2011 before 12:00 ACDT.

UPDATE: 29/11/2011 18:11 ACDT:
Our Wholesale Provider confirms the fault affecting the EVANS HEAD exchange has been resolved. Residential and Business Customers who are still experiencing issues, should call the Helpdesk on 1300 788 233 between the hours of 7am and midnight. Corporate Customers please contact Corporate Support on the number provided in your Quick Reference guide.
can believe what i am reading, so unfair

CRACE Exchange Outage

Tuesday, November 29th, 2011

Services: Internode Business Connect, Business DSL, Home DSL, SOHO DSL
Areas: ACT
Start: Fri Nov 25 18:49:00 2011
End: TBA

We have been advised of current problems with the CRACE exchange affecting ADSL services. A limited number of customers may be having issues syncing. There is no ETA at this stage, technicians are treating this issue as a priority and are working to resolve the issue. The next scheduled update is for the morning of 28/11/2011.

UPDATE: 26/11/2011 10:16 ACDT:
We have been informed by our Wholesale Provider that technicians continue to investigate this fault condition. A tentative ETA has been given for the 28/11/2011 by close of business. Further information will be provided in the next scheduled update on the 28/11/2011 before 17:00 ACDT.

UPDATE: 28/11/2011 16:47 ACDT:
Our Wholesale Provider has advised us that there are no new updates available at this time. More information will be provided in the next scheduled update on 29/11/2011 before 10:00 ACDT.

UPDATE: 29/11/2011 09:12 ACDT:
We have been informed by our Wholesale Provider that technicians continue to investigate this fault condition. No new ETA has been issued and further information will be provided in the next scheduled update on the 29/11/2011 before 17:00 ACDT.

UPDATE: 29/11/2011 10:13 ACDT:
Our Wholesale Provider has provided a tentative ETA for the 30/11/2011 by close of business for service resolution. Further information will be provided in the next scheduled update on the 30/11/2011 before 17:00 ACDT.
wonder what this really means

BEEL (BEENLEIGH) Exchange Outage

Tuesday, November 29th, 2011

Services: SOHO DSL, Home DSL, Business DSL, Internode Business Connect
Areas: QLD
Start: Fri Nov 25 17:19:00 2011
End: Tue Nov 29 15:54:00 2011

We have been advised of current problems with the BEEL (BEENLEIGH) exchange affecting ADSL services. A limited number of customers may be having issues with authentication and/or dataflow. There is no ETA at this stage, technicians are treating this issue as a priority and are working to resolve the issue. The next scheduled update is for the morning of 28/11/2011.

UPDATE: 28/11/2011 09:01 ACDT:
We have been informed by our Wholesale Provider that technicians continue to investigate this fault condition. A tentative ETA has been given for the 29/11/2011 by close of business. Further information will be provided in the next scheduled update on the 29/11/2011 before 17:00 ACDT.

UPDATE: 29/11/2011 15:54 ACDT:
Our Wholesale Provider confirms the fault affecting the BEENLEIGH exchange has been resolved. Residential and Business Customers who are still experiencing issues, should call the Helpdesk on 1300 788 233 between the hours of 7am and midnight. Corporate Customers please contact Corporate Support on the number provided in your Quick Reference guide.
thanks for visiting today!