Services: Home DSL, SOHO DSL, Business DSL, IMAP
Areas: WA
Start: Sat Jan 21 12:40:00 2012
End: TBA
We have been advised of current problems with the BALDIVIS exchange affecting ADSL services. A limited number of customers may be having issues syncing. There is no ETA at this stage, technicians are treating this issue as a priority and are working to resolve the issue. The next scheduled update is for the morning of 25/01/2012.
UPDATE: 25/01/2012 09:18 ACDT:
Our Wholesale Provider has advised us that technicians continue to investigate this fault condition. No ETR is currently available. More information will be provided in the next scheduled update on 25/01/2012 before 17:00 ACDT.
UPDATE: 25/01/2012 15:47 ACDT:
Our Wholesale Provider has advised us that technicians continue to investigate this fault condition. No ETR is currently available. More information will be provided in the next scheduled update on 27/01/2012 before 10:00 ACDT.
UPDATE: 27/01/2012 09:32 ACDT:
Our Wholesale Provider has advised us that technicians continue to investigate this fault condition. We have been provided with an ETR for close of business today, 27/01/2012. More information will be provided in the next scheduled update on 30/01/2012 before 10:00 ACDT.
UPDATE: 30/01/2012 09:14 ACDT:
Our Wholesale Provider has advised us that resolution of this fault condition is pending the delivery of replacement hardware. No new ETR is available at this time. More information will be provided in the next scheduled update on 30/01/2012 before 17:00 ACDT.
UPDATE: 30/01/2012 16:29 ACDT:
Our Wholesale Provider has advised us that there are no new updates available at this time. More information will be provided in the next scheduled update on 31/01/2012 before 10:00 ACDT.
UPDATE: 31/01/2012 08:57 ACDT:
Our Wholesale Provider has advised that corrective action of this fault condition is pending the delivery of replacement hardware. There is no ETA at this stage and the next scheduled update is for the 01/02/2012 before 10:00 ACDT.
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