Archive for February, 2012

NodeMonitor Scheduled Maintenance

Tuesday, February 28th, 2012

Services: Unlisted
Areas: AU
Start: Sat Mar 3 20:00:00 2012
End: Sun Mar 4 20:00:00 2012

Technicians will be performing maintenance on the NodeMonitor software during the above outage window.

Access to the NodeMonitor tool may be intermittent whilst the maintenance is performed. Alerting and graphing may also be disrupted, however the impact will be kept to a minimum.
if people only knew

Scheduled Maintenance At St Marys

Tuesday, February 28th, 2012

Services: Home DSL, Business DSL, SOHO DSL, Internode Business Connect
Areas: SA
Start: Fri Mar 2 05:00:00 2012
End: Fri Mar 2 06:00:00 2012

During the above window, technicians will be performing scheduled maintenance at the St Marys exchange. No customer impact is expected.
blog updated each day, visit us again

FTTH Scheduled Maintenance in Middleton Grange (NSW)

Tuesday, February 28th, 2012

Services: FTTH Broadband, FTTH Telephony
Areas: NSW
Start: Wed Feb 29 11:30:00 2012
End: Wed Feb 29 13:30:00 2012

During the above outage window, our Wholesale Provider will be performing scheduled network maintenance in Middleton Grange (Park Bridge Estate). As a result, FTTH Telephony and Broadband services may be unavailable while this network maintenance is performed.

Residential and Business Customers who are experiencing telephony issues following this outage window, should call the Helpdesk on 1300 788 233 between the hours of 7am and midnight. Corporate Customers please contact Corporate Support on the number provided in your Quick Reference guide.
Rome wasnt built in a day!

Scheduled FTTH Maintenance In SA

Tuesday, February 28th, 2012

Services: FTTH Broadband
Areas: SA
Start: Wed Feb 29 02:00:00 2012
End: Wed Feb 29 02:30:00 2012

During the above outage window, FTTH Broadband services located in South Australia may experience an outage of up to 5 minutes whilst technicians perform scheduled maintenance.
our service is updated everyday, come again

LARAPINTA Exchange Outage

Tuesday, February 28th, 2012

Services: Home DSL, Business DSL, SOHO DSL, Internode Business Connect
Areas: NT
Start: Tue Feb 28 18:17:00 2012
End: TBA

As of 28/02/2012 18:17 ADST Internode technicians have discovered a possible disruption to the services listed above. Investigation is ongoing and further information will be provided in the next scheduled update in the morning of 29/02/2012.
it should be interested what change will this make

Wireless DSL Outage in the Mount Pleasant Region of South Australia

Tuesday, February 28th, 2012

Services: Wireless DSL
Areas: SA
Start: Tue Feb 28 08:45:00 2012
End: Tue Feb 28 12:52:00 2012

Agile technicians have confirmed that there is a fault condition affecting Wireless DSL services in the Mount Pleasant region of South Australia. Technicians are investigating this issue with no ETA currently available. Further information will be provided in the next scheduled update on the 28/02/2012 before 17:00 ACDT.

UPDATE: 28/02/2012 13:25 ACDT:
This issue is now resolved. Residential and Business Customers who are who are still experiencing issues, should call the Helpdesk on 1300 788 233 between the hours of 7am and midnight. Corporate Customers please contact Corporate Support on the number provided in your Quick Reference guide.
maybe this will change things

NBN Connectivity Issues at Midway Point

Tuesday, February 28th, 2012

Services: NBN
Areas: TAS
Start: Tue Feb 28 04:03:00 2012
End: Tue Feb 28 09:18:00 2012

As of the 28/02/2012 at 07:40 ACDT, Internode technicians have discovered a possible disruption to the services listed above. Investigation is ongoing and further information will be provided in the next scheduled update on the 28/02/2012 before 12:00 ACDT.

UPDATE: 28/02/2012 10:02 ACDT:
Our Wholesale Provider has confirmed that there was a fault condition affecting NBN services at Midway Point in Tasmania. This issue has since been resolved and Residential and Business Customers, who are still experiencing issues, should call the Helpdesk on 1300 788 233 between the hours of 7am and midnight. Corporate Customers please contact Corporate Support on the number provided in your Quick Reference guide.
can believe what i am reading, so unfair

TOORADIN Exchange Outage

Tuesday, February 28th, 2012

Services: SOHO DSL, Internode Business Connect, Business DSL, Home DSL
Areas: VIC
Start: Sat Feb 25 19:21:00 2012
End: TBA

As of 25/02/2012 19:21 ACDT Internode technicians have discovered a possible disruption to the services listed above. Investigation is ongoing and further information will be provided in the next scheduled update on 27/02/2012 before 12:00 ACDT.

UPDATE: 27/02/2012 09:30 ACDT:
Our Wholesale Provider has confirmed that there is a fault condition affecting ADSL services on the TOORADIN exchange. Technicians continue to investigate this issue with no ETA currently available. Further information will be provided in the next scheduled update on the 27/02/2012 before 17:00 ACDT.

UPDATE: 27/02/2012 16:22 ACDT:
Our Wholesale Provider has advised us that technicians continue to investigate this issue. We have been provided with an ETR for close of business tomorrow, 28/02/2012. More information will be provided in the next scheduled update on 29/02/2012 before 10:00 ACDT.
great news thought i would never see this.

AIRLIE BEACH Exchange Outage

Tuesday, February 28th, 2012

Services: Home DSL, Business DSL, SOHO DSL, Internode Business Connect
Areas: QLD
Start: Thu Feb 16 16:42:00 2012
End: TBA

As of 27/02/2012 17:45 ACDT Internode technicians have discovered a possible disruption to the services listed above. Investigation is ongoing and further information will be provided in the next scheduled update before 28/02/2012 12:00 ACDT

UPDATE: 27/02/2012 18:00 ACDT:
Our Wholesale Provider has confirmed that there is a fault condition affecting ADSL services on the AIRLIE BEACH exchange. Technicians continue to investigate this issue with no ETA currently available. Further information will be provided in the next scheduled update on the 28/02/2012 before 12:00 ACDT.

UPDATE: 28/02/2012 09:13 ACDT:
Our Wholesale Provider has advised that corrective action of this fault condition is pending the delivery of replacement hardware. There is no ETA at this stage and the next scheduled update is for the 29/02/2012 before 10:00 ACDT.
maybe this will change things

FetchTV Lite Recording Issues

Tuesday, February 28th, 2012

Services: FetchTV
Areas: AU
Start: Mon Feb 13 17:54:00 2012
End: TBA

We have confirmed that there is a fault condition affecting FetchTV Lite services. Customers may be experiencing issues where scheduled recordings fail. Further information will be provided in the next scheduled update on the 14/02/2012 before 10:00 ACDT.

UPDATE: 14/02/2012 08:48 ACDT:
Technicians continue to investigate this fault condition. No ETA is currently available and further information will be provided in the next scheduled update on the 14/02/2012 before 17:00 ACDT.

UPDATE: 14/02/2012 16:09 ACDT:
Technicians are continuing to investigate this issue. No ETR is currently available. More information will be provided in the next scheduled update on 15/02/2012 before 17:00 ACDT.

UPDATE: 15/02/2012 16:26 ACDT:
Technicians are continuing to investigate this issue. No ETR is currently available. More information will be provided in the next scheduled update on 17/02/2012 before 17:00 ACDT.

UPDATE: 17/02/2012 16:22 ACDT:
Technicians are continuing to investigate this issue. No ETR is currently available. More information will be provided in the next scheduled update on 24/02/2012 before 17:00 ACDT.

UPDATE: 24/02/2012 16:07 ACDT:
Technicians are continuing to investigate this issue. No ETR is currently available. More information will be provided in the next scheduled update on 02/03/2012 before 17:00 ACDT.
does anyone know when this will take effect