Services: Home DSL, Internode Business Connect, SOHO DSL, Business DSL
Areas: NSW
Start: Tue Jan 24 21:03:00 2012
End: Tue Jan 31 07:33:00 2012
As of 25/01/2012 11:00 ACDT, Internode technicians have discovered a possible disruption to the services listed above. Investigation is ongoing and further information will be provided in the next scheduled update on 25/01/2012/ before 14:00 ACDT.
UPDATE: 25/01/2012 11:14 ACDT:
Our Wholesale Provider has confirmed there is a fault condition impacting a small subset of ADSL services on the CHILLINGHAM exchange. Technicians are investigating, and no ETR is available at this time. More information will be provided in the next scheduled update on 25/01/2012 before 17:00 ACDT.
UPDATE: 25/01/2012 15:50 ACDT:
Our Wholesale Provider has advised us that no new updates are available at this time. More information will be provided in the next scheduled update on 27/01/2012 before 10:00 ACDT.
UPDATE: 27/01/2012 09:35 ACDT:
Our Wholesale Provider has advised us that no new updates are available at this time. More information will be provided in the next scheduled update on 27/01/2012 before 17:00 ACDT.
UPDATE: 27/01/2012 16:31 ACDT:
Our Wholesale Provider has advised us that there are no new updates available at this time. More information will be provided in the next scheduled update on 30/01/2012 before 10:00 ACDT.
UPDATE: 30/01/2012 09:16 ACDT:
Our Wholesale Provider has advised us that there are no new updates available at this time. More information will be provided in the next scheduled update on 30/01/2012 before 17:00 ACDT.
UPDATE: 30/01/2012 16:33 ACDT:
Our Wholesale Provider has advised us that there are no new updates available at this time. More information will be provided in the next scheduled update on 31/01/2012 before 10:00 ACDT.
UPDATE: 31/01/2012 09:49 ACDT:
Our Wholesale Provider confirms the fault affecting the CHILLINGHAM exchange has been resolved. Residential and Business Customers who are who are still experiencing issues, should call the Helpdesk on 1300 788 233 between the hours of 7am and midnight. Corporate Customers please contact Corporate Support on the number provided in your Quick Reference guide.
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